An excerpt from an interview with Ilse Crawford:
What is your own process of design?
We always start with the context, the content, and our particular approach is to always start with the human being. The human being is always at the center of the project, we start with real life. Our fundamental point of view is to understand how spaces will be used and how they will feel—physically, emotionally, sensorily, how they operate socially—so we really understand how spaces change the way we behave and feel. We don’t start with the design, we start with the behaviour and the life that will be lived in that space. The culture of that space is always going to be specific to the client and the context and the particular conditions, which makes it very interesting.